Owner and host
Usually someone full timeThis one is done by a person.
Small hotel or guesthouse
Map the work, assign responsibilities and assess where digital support could help. Adapt this starting structure to your team.
A typical Small hotel or guesthouse with 8 people covers 13 functions.
Up to 9 functions are eligible for Digital Employee support, under a personโs supervision.
Free AGENTIC plan. Your answers below travel with the link: no names, no free text.
Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- dedicated
- 4
Functions someone does full time.
- hats
- 6
Functions carried by someone who already carries others.
- uncovered
- 2
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Set your team size and say who covers each function today. The four numbers update as you go. Nothing leaves this page until you sign up.
8 people
4
dedicated
6
hats
2
uncovered
1
Outsourced
Who does it at your place?
- Owner and hostTypical: Usually someone full time
- Front desk: check-in, guest registration and city taxTypical: Usually someone full time DE
- Housekeeping and breakfastTypical: Usually someone full time
- Pre-arrival messages, guest requests and post-stay follow-upTypical: Usually a shared hat DE
- Channel alignment, platform payouts and commission reconciliationTypical: Usually the owner, after hours DE
- Maintenance, driver and facilitiesTypical: Usually someone full time
- Social media and online reviewsTypical: Usually the owner, after hours DE
- Website, direct bookings and returning-guest newsletterTypical: Usually nobody DE
- Seasonal rota, hours and payroll inputsTypical: Usually the owner, after hours DE
- Hiring of seasonal staff and candidate screeningTypical: Usually nobody DE
- Supplier invoices, bank matching and payment packsTypical: Usually the owner, after hours DE
- Licences, fire safety, pool records and inspections registerTypical: Usually the owner, after hours DE
- External accountant and payroll consultantTypical: Usually outsourced
An estimate from your answers, not a diagnosis: the sign-up wizard lets you refine it hat by hat. Your answers stay in this browser tab only.
The functions
What a typical Small hotel or guesthouse has to cover
Function by function: how it is usually covered, what hurts, and where a Digital Employee can take the hat under the supervision of whoever wears it today.
Owner
(1)
Front office and administration
(10)
Front desk: check-in, guest registration and city tax
Usually someone full timeTwo people check in, answer the phone, register the guests for the police, compute the city tax and type the pre-arrival answers between two arrivals.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPre-arrival messages, guest requests and post-stay follow-up
Usually a shared hatGuests write before arrival to ask about parking, late check-in and the beach, and the answers are typed on the phone between two check-ins.
Digital Employee ยท Support Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesChannel alignment, platform payouts and commission reconciliation
Usually the owner, after hoursThe channel manager is trusted until the overbooking in August, and the payouts, the commissions and the card payments are reconciled when the accountant asks.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSocial media and online reviews
Usually the owner, after hoursReviews are the hotel's marketing and the owner answers them at midnight; the social page shows last summer.
Digital Employee ยท Marketing Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesWebsite, direct bookings and returning-guest newsletter
Usually nobodyThe website shows last year's rates and the returning guests are never invited back directly, so the platforms take the commission twice.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSeasonal rota, hours and payroll inputs
Usually the owner, after hoursThe rota for the season is built in May and rebuilt every week; the hours for the payroll consultant are reconstructed at month end.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHiring of seasonal staff and candidate screening
Usually nobodySeasonal hiring is a search through last year's staff, and the applications from the platforms get no answer.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSupplier invoices, bank matching and payment packs
Usually the owner, after hoursLaundry, breakfast and maintenance suppliers invoice on three channels and are paid when the reminder comes.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesLicences, fire safety, pool records and inspections register
Usually the owner, after hoursThe licences, the fire safety checks and the pool records have dates in a drawer, and the inspection is the day they are found.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesExternal accountant and payroll consultant
Usually outsourcedThe hotel's books and payroll are outsourced and fed in monthly batches, and the corrections come back at the quarter.
This one is done by a person.
Rooms, breakfast and maintenance
(2)
Housekeeping and breakfast
Usually someone full timeThis one is done by a person.
Maintenance, driver and facilities
Usually someone full timeThis one is done by a person.
The first week
What starts after the brief is complete, with every condition kept visible.
-
A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
How it works
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who does what today. The mirror shows the load per person and the functions still uncovered, and marks where a Digital Employee is honestly proposable.
See how Digital Employees work 3
Hire from the marketplace
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Browse the marketplace Questions
Straight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person in the hotel, usually the owner or the front desk lead. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.
What does a digital employee never decide?
Anything the owner decides: rates and discounts, a refund or a cancellation exception, a supplier, the rota, an answer to a complaint about a person, the licences and the safety records, and whatever its brief marks as reserved: payments, anything sent to an authority, any commitment to a tour operator. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.
Where does it take its data from?
From the property management system and the channel manager, the booking platforms' extranets, the review sites, the supplier mailbox and the folders you connect to its seat, and from what the owner and the front desk tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
