Owner pharmacist and director of the pharmacy
Usually someone full timeThis one is done by a person.
Community pharmacy
Map the work, assign responsibilities and assess where digital support could help. Adapt this starting structure to your team.
A typical Community pharmacy with 5 people covers 12 functions.
Up to 8 functions are eligible for Digital Employee support, under a personโs supervision.
Free AGENTIC plan. Your answers below travel with the link: no names, no free text.
Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- dedicated
- 3
Functions someone does full time.
- hats
- 6
Functions carried by someone who already carries others.
- uncovered
- 2
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Set your team size and say who covers each function today. The four numbers update as you go. Nothing leaves this page until you sign up.
5 people
3
dedicated
6
hats
2
uncovered
1
Outsourced
Who does it at your place?
- Owner pharmacist and director of the pharmacyTypical: Usually someone full time
- Dispensing, counter advice and health servicesTypical: Usually someone full time
- Warehouse: wholesaler orders, stock, expiries and returnsTypical: Usually someone full time
- Monthly prescription claims to the health serviceTypical: Usually a shared hat DE
- Phone, service bookings and product reservationsTypical: Usually a shared hat DE
- Wholesaler invoices, statements and payment packsTypical: Usually the owner, after hours DE
- Expiries, recalls, registers and inspection calendarTypical: Usually the owner, after hours DE
- People administration, contracts and payroll handoffTypical: Usually the owner, after hours DE
- Hiring of pharmacists and technicians and candidate screeningTypical: Usually nobody DE
- Promotions, loyalty newsletter and websiteTypical: Usually nobody DE
- Social media and online reviewsTypical: Usually the owner, after hours DE
- External accountant of the pharmacyTypical: Usually outsourced
An estimate from your answers, not a diagnosis: the sign-up wizard lets you refine it hat by hat. Your answers stay in this browser tab only.
The functions
What a typical Community pharmacy has to cover
Function by function: how it is usually covered, what hurts, and where a Digital Employee can take the hat under the supervision of whoever wears it today.
Pharmacy direction
(3)
Promotions, loyalty newsletter and website
Usually nobodyPromotions and the loyalty newsletter are done from the wholesaler's templates when someone has an evening, and the website shows last year's opening hours.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSocial media and online reviews
Usually the owner, after hoursThe reviews online are answered by nobody, and the social page was last updated for the previous flu season.
Digital Employee ยท Marketing Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesCounter and health services
(2)
Dispensing, counter advice and health services
Usually someone full timeThis one is done by a person.
Phone, service bookings and product reservations
Usually a shared hatThe phone rings for reservations and bookings while the same person serves the counter, and a reservation on a sticky note is a customer who returns for nothing.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesWarehouse and back office
(7)
Warehouse: wholesaler orders, stock, expiries and returns
Usually someone full timeTwo deliveries a day are checked by one person who also does the returns, and the expiry check happens when a customer finds the date first.
This one is done by a person.
Monthly prescription claims to the health service
Usually a shared hatThe prescriptions of the month are counted and bundled by the owner in the last two evenings, and a rejected claim is money that comes back months later.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesWholesaler invoices, statements and payment packs
Usually the owner, after hoursTwo deliveries a day are two invoices a day, and the wholesaler statements are reconciled when the accountant complains.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesExpiries, recalls, registers and inspection calendar
Usually the owner, after hoursExpiries, recalls, the narcotics register and the cold-chain logs are checked by whoever remembers, and the inspection is the day everybody remembers.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPeople administration, contracts and payroll handoff
Usually the owner, after hoursThe rota, the hours for the payroll consultant and the staff's certificates are the owner's Sunday, and cover paperwork starts the week the cover starts.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHiring of pharmacists and technicians and candidate screening
Usually nobodyFinding a pharmacist for a maternity cover takes months, and the applications that arrive get no answer because nobody owns the search.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesExternal accountant of the pharmacy
Usually outsourcedReceipts and wholesaler invoices reach the accountant in monthly batches and the corrections come back when the quarter is closed.
This one is done by a person.
The first week
What starts after the brief is complete, with every condition kept visible.
-
A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
How it works
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who does what today. The mirror shows the load per person and the functions still uncovered, and marks where a Digital Employee is honestly proposable.
See how Digital Employees work 3
Hire from the marketplace
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Browse the marketplace Questions
Straight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person in the pharmacy, usually the owner pharmacist or the pharmacist on duty. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.
What does a digital employee never decide?
Anything a pharmacist is responsible for: dispensing, advice at the counter, a prescription, a health service, the narcotics register, the cold chain, and whatever its brief marks as reserved: prices and discounts, orders and payments, anything sent to the health service or an authority. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.
Where does it take its data from?
From the pharmacy management software, the wholesaler portals, the health service portal for prescription claims, the mailbox and the folders you connect to its seat, and from what the pharmacists tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
