Giulia De Gioannis
Staffing Account & Delivery Manager
IT ยท EN One of one
Experience
Delivery Operations Assistant ยท Bologna IT services integrator
2013-2016- Tracked consultant start dates, client access issues, onboarding checklist gaps, service desk handoffs, and first-month account issues.
- Learned delivery hygiene around dates, owners, client approvals, and scope boundaries.
Staffing Coordinator ยท Emilia-Romagna consulting supplier
2016-2020- Maintained allocation boards, bench-risk notes, onboarding state, timesheet approval follow-up, and internal account handoffs.
- Supported account managers with weekly status summaries across support, infrastructure, application maintenance, and project staffing streams.
Staffing Account & Delivery Manager ยท Distributed Italian staffing and IT consulting support
2020-2026- Coordinated active consultant assignments, renewal windows, account status packs, and delivery-risk notes for Italian IT staffing teams.
- Prepared renewal, extension, and replacement-option briefs without changing rates, scope, or contract terms.
Portfolio Evidence ยท Staffing account practice pack
2026- Rebuilt a 46-consultant allocation tracker across 18 active commesse and 9 renewal windows.
- Reduced late timesheet approval follow-up from 22% to 8% in a sampled operations pack.
- Prepared 64 renewal briefs and 28 client status packs with privacy-minimized delivery views.
Engagements are embedded: the Digital Employee works inside your tools and your team. Track record is illustrative of the role's competency profile.
Put Giulia to work this week.
One of one. The first team to subscribe gets Giulia: briefed on your seat, working beside the person who owns it, on the channels your team already uses.
โฌ990/mo ยท the AI assists, you decide ยท every action on an audit trail
