Founder and CEO
Usually someone full timeThis one is done by a person.
IT services company
Connect proposals, project delivery, support requests and contract renewals. A starting structure for defining responsibilities across sales, technical teams and service administration.
A typical IT services and system integration with 25 people covers 20 functions.
Up to 14 functions are eligible for Digital Employee support, under a personโs supervision.
Free AGENTIC plan. Your answers below travel with the link: no names, no free text.
Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- dedicated
- 6
Functions someone does full time.
- hats
- 8
Functions carried by someone who already carries others.
- uncovered
- 5
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Set your team size and say who covers each function today. The four numbers update as you go. Nothing leaves this page until you sign up.
25 people
6
dedicated
8
hats
5
uncovered
1
Outsourced
Who does it at your place?
- Founder and CEOTypical: Usually someone full time
- Operations, office management and receptionTypical: Usually a shared hat DE
- New business: prospecting and outboundTypical: Usually a shared hat DE
- Account management and contract renewalsTypical: Usually someone full time
- Proposals, estimates and pre-salesTypical: Usually a shared hat DE
- Public tenders, procurement portals and subsidised-finance callsTypical: Usually nobody DE
- CRM hygiene and sales reportingTypical: Usually nobody
- Project management and delivery governanceTypical: Usually someone full time
- Software engineering and integration developmentTypical: Usually someone full time
- Infrastructure, cloud and systems administrationTypical: Usually someone full time
- Helpdesk and customer support: tickets and SLAsTypical: Usually someone full time DE
- Internal automation, runbooks and alert hygieneTypical: Usually nobody DE
- Resource planning, bench and client staffingTypical: Usually a shared hat DE
- Timesheets, invoicing and collectionsTypical: Usually a shared hat DE
- Finance, controlling and liaison with the external accountantTypical: Usually outsourced DE
- HR operations: contracts, onboarding and payroll handoffTypical: Usually a shared hat DE
- Technical recruiting and candidate pipelineTypical: Usually nobody DE
- Marketing: website, case studies and newsletterTypical: Usually nobody DE
- Information security policies and ISO registersTypical: Usually the owner, after hours DE
- Supplier, vendor and software licence managementTypical: Usually the owner, after hours DE
An estimate from your answers, not a diagnosis: the sign-up wizard lets you refine it hat by hat. Your answers stay in this browser tab only.
The functions
What a typical IT services and system integration has to cover
Function by function: how it is usually covered, what hurts, and where a Digital Employee can take the hat under the supervision of whoever wears it today.
Leadership and operations
(3)
Operations, office management and reception
Usually a shared hatThe office manager is also HR, purchasing, reception for two offices and the person who knows where every contract is.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesInformation security policies and ISO registers
Usually the owner, after hoursThe ISO 27001 evidence folder is rebuilt the week before the audit.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSales and accounts
(6)
New business: prospecting and outbound
Usually a shared hatProspecting stops every time delivery gets busy, so revenue arrives in waves.
Digital Employee ยท Sales Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAccount management and contract renewals
Usually someone full timeRenewals are chased in the last week of the contract, usually by the founder.
This one is done by a person.
Proposals, estimates and pre-sales
Usually a shared hatEvery proposal is a copy of the last one, and the estimate is made the night before the deadline.
Digital Employee ยท Sales Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPublic tenders, procurement portals and subsidised-finance calls
Usually nobodyPublic tenders are skipped because the compliance matrix takes a week nobody has, and subsidised-finance calls are missed.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesCRM hygiene and sales reporting
Usually nobodyThe CRM is a spreadsheet with three owners and no closing dates.
This one is done by a person.
Marketing: website, case studies and newsletter
Usually nobodyThe last case study is from the year the company was founded.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesDelivery
(3)
Project management and delivery governance
Usually someone full timeThis one is done by a person.
Software engineering and integration development
Usually someone full timeThis one is done by a person.
Resource planning, bench and client staffing
Usually a shared hatWho is free next month is worked out in a Friday call, and an engineer on the bench is invisible until the invoice.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesInfrastructure and support
(3)
Infrastructure, cloud and systems administration
Usually someone full timeThis one is done by a person.
Helpdesk and customer support: tickets and SLAs
Usually someone full timeFirst-line tickets interrupt the engineers because the helpdesk queue has no triage.
Digital Employee ยท Support Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesInternal automation, runbooks and alert hygiene
Usually nobodyRunbooks live in people's heads, and the alert channel is muted because it never stops.
Digital Employee ยท Engineering Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPeople and administration
(5)
Timesheets, invoicing and collections
Usually a shared hatInvoices wait for timesheets, timesheets wait for the engineers, and cash waits for both.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesFinance, controlling and liaison with the external accountant
Usually outsourcedMargins per project are known once a year, when the accountant closes the books.
Digital Employee ยท Finance Executive band
A Digital Employee can cover this function
โฌ1,990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHR operations: contracts, onboarding and payroll handoff
Usually a shared hatOnboarding a new engineer means five people remembering five different accesses.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesTechnical recruiting and candidate pipeline
Usually nobodyEvery open engineering role is the founder's evening job, and the pipeline dies when a project starts.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSupplier, vendor and software licence management
Usually the owner, after hoursLicences renew on a card nobody checks, and vendor escalation is a personal favour.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesThe first week
What starts after the brief is complete, with every condition kept visible.
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A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
How it works
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who does what today. The mirror shows the load per person and the functions still uncovered, and marks where a Digital Employee is honestly proposable.
See how Digital Employees work 3
Hire from the marketplace
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Browse the marketplace Questions
Straight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person: the founder, a team lead or the office manager. It covers the function under that person's supervision, reports what it did, and stops whenever the supervisor says so. Engineering, infrastructure, project management and client relationships stay with your people.
What does a digital employee never decide?
Whatever its brief marks as reserved: production deployments, security and access changes, pricing and contract terms, hiring and personnel decisions, payments and any commitment to a client. On those it prepares the work and asks before acting.
Where does it take its data from?
From the CRM, ticketing, time tracking, mailboxes, calendars and document systems you connect to its seat, and from what your team tells it. It reads nothing you have not connected and contacts nobody you have not listed.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
