Owner and general manager
Usually someone full timeThis one is done by a person.
Logistics company
Connect warehouse activity, shipment planning, delivery documents and customer updates. A starting structure for coordinating operations, transport partners and billing in a logistics business.
A typical Third-party logistics provider with 25 people covers 20 functions.
Up to 13 functions are eligible for Digital Employee support, under a personโs supervision.
Free AGENTIC plan. Your answers below travel with the link: no names, no free text.
Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- dedicated
- 7
Functions someone does full time.
- hats
- 7
Functions carried by someone who already carries others.
- uncovered
- 5
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Set your team size and say who covers each function today. The four numbers update as you go. Nothing leaves this page until you sign up.
25 people
7
dedicated
7
hats
5
uncovered
1
Outsourced
Who does it at your place?
- Owner and general managerTypical: Usually someone full time
- Quotations, rate cards and service level termsTypical: Usually the owner, after hours
- Prospecting, lead qualification and quotation follow-upTypical: Usually nobody DE
- Warehouse managerTypical: Usually someone full time
- Warehouse operators and forklift driversTypical: Usually someone full time
- Inventory control and stock reconciliation per clientTypical: Usually a shared hat DE
- Transport planning and dispatchTypical: Usually someone full time
- DriversTypical: Usually someone full time
- Carrier booking, shipment tracking and delivery exceptionsTypical: Usually a shared hat DE
- Fleet maintenance, inspections, tachograph and licence registersTypical: Usually the owner, after hours DE
- Customer service: order status, deliveries and client requestsTypical: Usually someone full time DE
- Claims, damages, losses and returns handlingTypical: Usually the owner, after hours DE
- Client onboarding, set-up sheets and service level setupTypical: Usually nobody DE
- Client KPI and service level reportingTypical: Usually nobody DE
- Billing per activity, invoicing and collectionsTypical: Usually someone full time DE
- Carrier and supplier invoices, matching and payment runsTypical: Usually a shared hat DE
- HR administration: rotas, driver hours, contracts and payroll handoffTypical: Usually a shared hat DE
- Hiring of drivers, warehouse operators and seasonal helpersTypical: Usually nobody DE
- Warehouse management system, client integrations and accesses upkeepTypical: Usually nobody DE
- Bookkeeping, tax filings, annual accounts and payroll (external accountant and consultant)Typical: Usually outsourced
An estimate from your answers, not a diagnosis: the sign-up wizard lets you refine it hat by hat. Your answers stay in this browser tab only.
The functions
What a typical Third-party logistics provider has to cover
Function by function: how it is usually covered, what hurts, and where a Digital Employee can take the hat under the supervision of whoever wears it today.
Management and sales
(4)
Quotations, rate cards and service level terms
Usually the owner, after hoursEvery rate card is built by the owner in the evening from the last similar client, before the warehouse has seen the order flow.
This one is done by a person.
Prospecting, lead qualification and quotation follow-up
Usually nobodyNew clients arrive by referral when a client leaves, and a sent quotation is followed up when the owner remembers it.
Digital Employee ยท Sales Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesWarehouse management system, client integrations and accesses upkeep
Usually nobodyThe connectors to the clients' shops and ERPs fail quietly, and nobody notices until a client calls about orders that stopped syncing.
Digital Employee ยท Engineering Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesWarehouse operations
(3)
Warehouse manager
Usually someone full timeThis one is done by a person.
Warehouse operators and forklift drivers
Usually someone full timeThis one is done by a person.
Inventory control and stock reconciliation per client
Usually a shared hatStock per client agrees with the system on the day of the count and drifts the week after, and the client finds out on the reorder.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesTransport and dispatch
(4)
Transport planning and dispatch
Usually someone full timeThis one is done by a person.
Drivers
Usually someone full timeThis one is done by a person.
Carrier booking, shipment tracking and delivery exceptions
Usually a shared hatCarriers are booked on three portals and by phone, and tracking is copied into an email when a client asks.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesFleet maintenance, inspections, tachograph and licence registers
Usually the owner, after hoursVehicle inspections, tachograph downloads and licence renewals live in the owner's diary and are remembered when a vehicle is stopped.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesCustomer service
(4)
Customer service: order status, deliveries and client requests
Usually someone full timeEvery client has the clerk's mobile number, and a question about one order becomes a search through three systems and two portals.
Digital Employee ยท Support Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesClaims, damages, losses and returns handling
Usually the owner, after hoursA damaged parcel becomes a claim thread the owner handles in the evening, and the carrier's liability is argued after the client has been credited.
Digital Employee ยท Support Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesClient onboarding, set-up sheets and service level setup
Usually nobodyNew clients are set up on the fly, and SKUs, packaging rules and integrations are learned during the first week of orders.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesClient KPI and service level reporting
Usually nobodyService levels are promised in the contract and measured when the client complains.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAdministration and billing
(5)
Billing per activity, invoicing and collections
Usually someone full timeEvery client is billed at month end from a spreadsheet rebuilt from pick lists and pallet counts, and the disputes take longer than the invoicing.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesCarrier and supplier invoices, matching and payment runs
Usually a shared hatCarrier invoices are paid as they arrive and checked against the booked rates when the margin looks wrong at year end.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHR administration: rotas, driver hours, contracts and payroll handoff
Usually a shared hatRotas live in a chat group, driver hours are reconstructed from the tachograph at month end and the payroll consultant asks for the same papers every month.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHiring of drivers, warehouse operators and seasonal helpers
Usually nobodyA driver's notice starts a scramble among the operators' cousins, and the peak season is staffed in its first week.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesBookkeeping, tax filings, annual accounts and payroll (external accountant and consultant)
Usually outsourcedThis one is done by a person.
The first week
What starts after the brief is complete, with every condition kept visible.
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A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
How it works
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who does what today. The mirror shows the load per person and the functions still uncovered, and marks where a Digital Employee is honestly proposable.
See how Digital Employees work 3
Hire from the marketplace
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Browse the marketplace Questions
Straight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person: the owner, the warehouse manager, the dispatchers, the customer-service clerk or the billing clerk. It covers an office function under that person's supervision, reports what it did, and stops whenever the supervisor says so. Picking, packing, loading, dispatch decisions, driving and pricing stay with your people.
What does a digital employee never decide?
Whatever its brief marks as reserved: rate cards and surcharges, service levels promised to a client, claims, credits and refunds, payments to carriers and suppliers, hiring and personnel decisions, any change to a live system and any commitment to a client or a carrier. On those it prepares the work and asks before acting.
Where does it take its data from?
From the warehouse management system, the carrier portals, the electronic invoicing hub, the mailboxes, the client portals and the folders you connect to its seat, and from what your team tells it. It reads nothing you have not connected and contacts nobody you have not listed.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
