Medical director
Usually someone full timeThis one is done by a person.
Multi-specialty outpatient centre
Map the work, assign responsibilities and assess where digital support could help. Adapt this starting structure to your team.
A typical Multi-specialty outpatient centre with 25 people covers 15 functions.
Up to 11 functions are eligible for Digital Employee support, under a personโs supervision.
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Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- dedicated
- 5
Functions someone does full time.
- hats
- 5
Functions carried by someone who already carries others.
- uncovered
- 4
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Set your team size and say who covers each function today. The four numbers update as you go. Nothing leaves this page until you sign up.
25 people
5
dedicated
5
hats
4
uncovered
1
Outsourced
Who does it at your place?
- Medical directorTypical: Usually someone full time
- Specialists: consultations, diagnostics and reportsTypical: Usually someone full time
- Head nurse, nurses and techniciansTypical: Usually someone full time
- Reception: agendas, bookings and patient welcomeTypical: Usually someone full time DE
- Patient reminders, recalls and report deliveryTypical: Usually nobody DE
- Health service claims, insurer files and private billingTypical: Usually someone full time DE
- Occupational health contracts and visit batchesTypical: Usually the owner, after hours DE
- Accreditation, device maintenance and consents registerTypical: Usually a shared hat DE
- Medical supplies, orders and device service contractsTypical: Usually a shared hat DE
- Supplier invoices, bank matching and payment packsTypical: Usually a shared hat DE
- Rotas, clinician contracts and HR administrationTypical: Usually a shared hat DE
- Hiring of specialists and nurses and candidate screeningTypical: Usually nobody DE
- Patient communication, website and reviewsTypical: Usually nobody DE
- Monthly reporting and KPIsTypical: Usually nobody DE
- External accountant and payroll consultantTypical: Usually outsourced
An estimate from your answers, not a diagnosis: the sign-up wizard lets you refine it hat by hat. Your answers stay in this browser tab only.
The functions
What a typical Multi-specialty outpatient centre has to cover
Function by function: how it is usually covered, what hurts, and where a Digital Employee can take the hat under the supervision of whoever wears it today.
Medical direction
(1)
Clinical: specialists, nursing and technicians
(2)
Specialists: consultations, diagnostics and reports
Usually someone full timeThis one is done by a person.
Head nurse, nurses and technicians
Usually someone full timeThis one is done by a person.
Reception and patient services
(2)
Reception: agendas, bookings and patient welcome
Usually someone full timeFour people fill fifteen agendas from the phone, the website and the platforms while welcoming the patients, so the phone rings out and the agendas have holes.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPatient reminders, recalls and report delivery
Usually nobodyPatients call to ask if the report is ready, no-shows are discovered at the visit time and the yearly recalls go out when someone has a free afternoon.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAdministration, billing and supplies
(10)
Health service claims, insurer files and private billing
Usually someone full timeThe health service claim is built at month end from the visit list, the insurer files are chased for months and the receipts wait for the accountant.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesOccupational health contracts and visit batches
Usually the owner, after hoursOccupational health contracts bring visits in batches that nobody schedules until the company calls, and the invoice follows the batch by a month.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAccreditation, device maintenance and consents register
Usually a shared hatConsents, privacy notices, the accreditation requirements and the device maintenance calendar are kept by the head nurse in binders.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesMedical supplies, orders and device service contracts
Usually a shared hatSupplies are ordered when the nurse finds the cupboard empty, and the device service contracts renew by silence.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSupplier invoices, bank matching and payment packs
Usually a shared hatSupplier invoices for consumables, devices and the building arrive on three channels and are paid when the reminder comes.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesRotas, clinician contracts and HR administration
Usually a shared hatTwenty-five contracts, the specialists' session agreements, the rota and the hours for the payroll consultant are the administration manager's last week.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHiring of specialists and nurses and candidate screening
Usually nobodyHiring a specialist or a nurse is a search through colleagues, and the sessions stay empty while the seat is.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPatient communication, website and reviews
Usually nobodyThe website shows last year's specialists and hours, and the reviews online are answered by nobody.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesMonthly reporting and KPIs
Usually nobodyThe director decides on sessions and prices from the clinic software's counts and a spreadsheet that never agrees with billing.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesExternal accountant and payroll consultant
Usually outsourcedThe centre's books and payroll are outsourced and fed in monthly batches, and the corrections come back at the quarter.
This one is done by a person.
The first week
What starts after the brief is complete, with every condition kept visible.
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A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
How it works
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who does what today. The mirror shows the load per person and the functions still uncovered, and marks where a Digital Employee is honestly proposable.
See how Digital Employees work 3
Hire from the marketplace
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Browse the marketplace Questions
Straight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person in the centre, usually the medical director, the head nurse or the administration manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.
What does a digital employee never decide?
Anything a clinician is responsible for: a diagnosis, a treatment, a report, a prescription, the answer to a patient about their health, and whatever its brief marks as reserved: prices and refunds, anything sent to the health service, an insurer or an authority, any access to a clinical record. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.
Where does it take its data from?
From the clinic management software, the booking channels, the health service and insurer portals, the supplier mailbox and the folders you connect to its seat, and from what the clinicians and the reception tell it. Clinical records are read only where the seat is authorised and never by a digital employee on its own. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
