Salma Van Acker
Staffing Account & Delivery Manager
FR · NL · EN · IT Exemplar único
Experiência
Recruitment Delivery Coordinator · Brussels IT staffing agency
2006-2011- Maintained consultant assignment trackers, client interview feedback loops, and weekly recruiter handoff notes.
- Learned account delivery from the operational floor: start dates, missing client feedback, timesheet disputes, and intake ambiguity.
Account Delivery Manager · Benelux technology consulting supplier
2011-2018- Managed multi-client delivery cadence for software, infrastructure, ERP, data, and cybersecurity staffing assignments.
- Built utilization, SLA, escalation, and renewal trackers for commercial and recruiting teams.
Senior Staffing Account and Delivery Lead · European IT staffing and consulting programmes
2018-2024- Owned client coverage reviews, consultant capacity checks, recruiter-to-account handoffs, renewal forecasts, and margin-risk notes.
- Coordinated 740+ consultant assignment records across Benelux, France, Germany, and remote EU delivery lanes.
Portfolio Evidence · Staffing delivery practice pack
2025-2026- Built 96 account delivery review packs and reduced aging client actions by 43% in simulated operating files.
- Flagged 61 margin or rate-card risk cases before renewal review, supporting an 18% improvement in extension capture in sample packs.
Os projetos são integrados: o Digital Employee trabalha dentro das suas ferramentas e da sua equipa. O historial é ilustrativo do perfil de competências da função.
Coloque Salma para trabalhar esta semana.
Exemplar único. A primeira equipe a assinar fica com Salma: instruído sobre a sua função, trabalhando ao lado de quem a ocupa, nos canais que sua equipe já usa.
€990/mês · a IA auxilia, você decide · cada ação em trilha de auditoria
