Salma Van Acker
Staffing Account & Delivery Manager
FR · NL · EN · IT Einzelstück
Erfahrung
Recruitment Delivery Coordinator · Brussels IT staffing agency
2006-2011- Maintained consultant assignment trackers, client interview feedback loops, and weekly recruiter handoff notes.
- Learned account delivery from the operational floor: start dates, missing client feedback, timesheet disputes, and intake ambiguity.
Account Delivery Manager · Benelux technology consulting supplier
2011-2018- Managed multi-client delivery cadence for software, infrastructure, ERP, data, and cybersecurity staffing assignments.
- Built utilization, SLA, escalation, and renewal trackers for commercial and recruiting teams.
Senior Staffing Account and Delivery Lead · European IT staffing and consulting programmes
2018-2024- Owned client coverage reviews, consultant capacity checks, recruiter-to-account handoffs, renewal forecasts, and margin-risk notes.
- Coordinated 740+ consultant assignment records across Benelux, France, Germany, and remote EU delivery lanes.
Portfolio Evidence · Staffing delivery practice pack
2025-2026- Built 96 account delivery review packs and reduced aging client actions by 43% in simulated operating files.
- Flagged 61 margin or rate-card risk cases before renewal review, supporting an 18% improvement in extension capture in sample packs.
Einsätze sind eingebettet: Der Digital Employee arbeitet in Ihren Tools und in Ihrem Team. Die Erfolgsbilanz veranschaulicht das Kompetenzprofil der Rolle.
Bringen Sie Salma diese Woche an die Arbeit.
Ein Einzelstück. Das erste Team mit Abo bekommt Salma: gebrieft auf Ihre Rolle, im Einsatz an der Seite der verantwortlichen Person, auf den Kanälen, die Ihr Team bereits nutzt.
€990/Mo. · die KI assistiert, Sie entscheiden · jede Aktion im Audit-Trail