Owner and general manager
Usually someone full timeThis one is done by a person.
Hospitality business
Connect reservations and guest messages with reception, room readiness and staff rotas. Use this structure to organize hospitality operations, suppliers and guest billing.
A typical Independent hotel with restaurant with 25 people covers 19 functions.
Up to 12 functions are eligible for Digital Employee support, under a personโs supervision.
Free AGENTIC plan. Your answers below travel with the link: no names, no free text.
Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- dedicated
- 6
Functions someone does full time.
- hats
- 7
Functions carried by someone who already carries others.
- uncovered
- 5
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Set your team size and say who covers each function today. The four numbers update as you go. Nothing leaves this page until you sign up.
25 people
6
dedicated
7
hats
5
uncovered
1
Outsourced
Who does it at your place?
- Owner and general managerTypical: Usually someone full time
- Front office: reception, check-in and guest requestsTypical: Usually someone full time
- Reservations desk and guest correspondenceTypical: Usually a shared hat DE
- Occupancy, rate and portal commission reportingTypical: Usually nobody DE
- Online reviews, reputation and social channelsTypical: Usually nobody DE
- Direct marketing: website packages, newsletter and search visibilityTypical: Usually nobody DE
- Groups, events and corporate enquiriesTypical: Usually the owner, after hours DE
- Housekeeping and room readinessTypical: Usually someone full time
- Kitchen: menu, food production and food safetyTypical: Usually someone full time
- Restaurant and bar serviceTypical: Usually someone full time
- Purchasing register and supplier follow-upTypical: Usually a shared hat DE
- Supplier invoices, payment runs and bank reconciliationTypical: Usually a shared hat DE
- Guest and corporate billing, portal payouts and city taxTypical: Usually a shared hat DE
- Rotas, seasonal contracts and HR administrationTypical: Usually a shared hat DE
- Seasonal and stand-in hiring across reception, housekeeping, kitchen and floorTypical: Usually nobody DE
- HACCP, safety, inspection and licence registersTypical: Usually the owner, after hours DE
- Maintenance and technical facilitiesTypical: Usually someone full time
- Accounting, tax filings and payroll (external accountant and consultant)Typical: Usually outsourced
- Pre-arrival, in-stay and post-stay guest communicationsTypical: Usually nobody DE
An estimate from your answers, not a diagnosis: the sign-up wizard lets you refine it hat by hat. Your answers stay in this browser tab only.
The functions
What a typical Independent hotel with restaurant has to cover
Function by function: how it is usually covered, what hurts, and where a Digital Employee can take the hat under the supervision of whoever wears it today.
Management and administration
(3)
Seasonal and stand-in hiring across reception, housekeeping, kitchen and floor
Usually nobodyEvery spring the same list of last year's seasonal workers is called, and the gaps are filled in the first week of the season.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHACCP, safety, inspection and licence registers
Usually the owner, after hoursHACCP, fire-safety and legionella registers are completed the week before the inspection.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesRooms division
(4)
Front office: reception, check-in and guest requests
Usually someone full timeThis one is done by a person.
Reservations desk and guest correspondence
Usually a shared hatBooking emails wait behind the check-in queue, and a modification request is answered on the next shift.
Digital Employee ยท Support Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHousekeeping and room readiness
Usually someone full timeThis one is done by a person.
Maintenance and technical facilities
Usually someone full timeOne person, a whiteboard and a phone that rings from every floor.
This one is done by a person.
Food and beverage
(2)
Kitchen: menu, food production and food safety
Usually someone full timeThis one is done by a person.
Restaurant and bar service
Usually someone full timeThis one is done by a person.
Sales and marketing
(5)
Occupancy, rate and portal commission reporting
Usually nobodyOccupancy, average rate and portal commissions are known when the accountant closes the year, not when rates are set.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesOnline reviews, reputation and social channels
Usually nobodyReviews are read by everyone and answered by nobody, and the score decides the rate the portals let you charge.
Digital Employee ยท Marketing Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesDirect marketing: website packages, newsletter and search visibility
Usually nobodyThe website shows last year's packages, and the guest list has never received an email.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesGroups, events and corporate enquiries
Usually the owner, after hoursEvent and group enquiries are answered by the general manager between two other jobs, often after the client has booked elsewhere.
Digital Employee ยท Sales Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPre-arrival, in-stay and post-stay guest communications
Usually nobodyGuests hear from the hotel twice: the booking confirmation and the bill.
Digital Employee ยท Support Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAdministration
(5)
Purchasing register and supplier follow-up
Usually a shared hatOrders go out by phone from the kitchen and the linen room, and price changes are noticed on the invoice.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSupplier invoices, payment runs and bank reconciliation
Usually a shared hatSupplier invoices are matched at month end, so a wrong delivery is paid before it is noticed.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesGuest and corporate billing, portal payouts and city tax
Usually a shared hatPortal payouts and virtual cards are reconciled at month end, if at all, and corporate invoices are chased by reception.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesRotas, seasonal contracts and HR administration
Usually a shared hatRotas live on paper and in chat groups, and seasonal contracts are renewed the day they expire.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAccounting, tax filings and payroll (external accountant and consultant)
Usually outsourcedThis one is done by a person.
The first week
What starts after the brief is complete, with every condition kept visible.
-
A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
-
A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
-
Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
How it works
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who does what today. The mirror shows the load per person and the functions still uncovered, and marks where a Digital Employee is honestly proposable.
See how Digital Employees work 3
Hire from the marketplace
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Browse the marketplace Questions
Straight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person: the general manager, the front-office manager, the administrator or a department head. It covers the function under that person's supervision, reports what it did, and stops whenever the supervisor says so. Reception, housekeeping, the kitchen and the floor stay with your people.
What does a digital employee never decide?
Whatever its brief marks as reserved: room rates and discounts, group and event terms, payments to suppliers, contracts and anything about your staff, and any promise made to a guest that the house has not approved. On those it prepares the work and asks before acting.
Where does it take its data from?
From the property management system, the channel manager and portal extranets, the mailboxes, the invoicing and rota tools and the folders you connect to its seat, and from what your team tells it. It reads nothing you have not connected and contacts nobody you have not listed.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
