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Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
Browse by category to find the answers you need.
About Scovai
What Scovai is, how it works, and what makes it different from traditional recruitment tools.
6 questionsGetting Started
Account setup, onboarding, and your first steps with the platform.
6 questionsAI Scoring & Matching
How candidates are evaluated, scored, and matched to positions.
6 questionsCV Parsing & Talent Pool
File formats, parsing speed, the CV Bank, and semantic search.
6 questionsAssessments & Psychometrics
Technical tests, Big Five profiling, culture fit, and leadership analysis.
10 questionsCognitive Assessments & Skill Proof
Raven matrices, reasoning tests, and skill-specific certifications.
7 questionsAI Interviews
How the AI Interview Agent works, the STAR method, and interview reports.
6 questionsTalent Passport & Certification
How the Talent Passport works, certification levels, and what recruiters see.
6 questionsScheduling & Calendar
Interview booking, time slots, calendar integration, and timezone handling.
4 questionsCompliance & Security
GDPR, EU AI Act, bias monitoring, data storage, and privacy controls.
9 questionsPricing & Plans
Available plans, what's included, free tier, and upgrade options.
8 questionsFor Candidates
How job seekers benefit from Scovai's AI-powered career intelligence.
11 questionsAPI & Integrations
RESTful API, webhooks, data export, and connecting Scovai to your stack.
5 questionsGet in Touch
Can't find what you're looking for? Try asking Mike, our AI assistant, directly inside the platform — or reach out to our human support team.
We typically respond within 24 hours on business days.