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Featured Research
Research Report March 2026

The State of AI Hiring 2026: How Talent Intelligence is Reshaping Recruiting

Our comprehensive analysis of AI-powered hiring in 2026, covering adoption trends, skills-based hiring, psychometric assessment, bias mitigation, EU AI Act compliance, and the rise of talent intelligence platforms. Includes data from SHRM, Gartner, McKinsey, and peer-reviewed studies.

AI & Operations 2026-10-22

Nobody Priced the Default Settings: the Product That Runs Your Coding Agents Is Choosing Your Model Bill

Cache-safe routing recovers 13-21% of agentic model spend. The control point for coding agents is harness configuration, and nobody owns it.

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DSL

Dr. Sarah Liu

AI & Operations 2026-10-21

Telling Customers They Are Talking to an AI No Longer Costs You the Sale โ€” the Agent's Process Discipline Does

A field experiment reaching 1,337 customers finds AI disclosure no longer cuts conversion. The same paper locates the real loss in sales process discipline.

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DSL

Dr. Sarah Liu

Hiring 2026-10-20

Candidates Rate You Worse Than They Did in 2023 โ€” and the AI in Your Funnel Is Not the Reason

PeopleScout's 2026 study finds 11% of job seekers rate their candidate experience very positive, down from 18% in 2023, across three years of AI investment.

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DSL

Dr. Sarah Liu

AI & Operations 2026-10-19

Confidence in AI Governance Jumped. The Share of Firms Building Controls Into Their Agents Fell.

KPMG's Q3 2026 AI Pulse found governance confidence rising to 73% while in-agent controls fell to 30%. What AI agent governance actually requires now.

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DSL

Dr. Sarah Liu

AI & Operations 2026-10-18

The Agent Payback Is a Workflow Decision: Founders Who Formally Integrated AI Report Four Times the Headcount Savings of Informal Users

HBS surveyed 199 founders on AI headcount savings. Mean 55%, median 17%, modal answer zero โ€” and formal workflow integration explains the gap.

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DSL

Dr. Sarah Liu

Talent Intelligence 2026-10-17

Your Next Senior Hire's Title Doesn't Mean What Your Last One's Did: NBER's 150-Million-Resume Study Builds the Benchmark That Normalizes for Firm Size

NBER's 150-million-resume seniority benchmark prices job titles by time-to-attainment within industry and firm size, making job title inflation measurable.

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DSL

Dr. Sarah Liu

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